1 / 17
AI Chat Vault
1 / 17
AI-Powered SaaS Platform

Welcome to AI Chat Vault

The complete platform to build, train, deploy & manage AI chatbots powered by your own knowledge base

Your Knowledge. Your AI. Your Brand.

Train AI agents on your documents, websites & data — deploy them anywhere in minutes. No engineering needed.

RAG
Vector-powered accuracy
6+
Deployment channels
4
Store platforms
Multi
LLM & embedding support
Complete Platform

🏗️ Platform Overview

Everything you need to build and scale AI-powered conversations

🤖

AI Agent Builder

Multi-step guided wizard with personality, tone & model selection

🧠

Knowledge Base

PDF, URLs, DOCX, Q&A, Notion — all vectorised & searchable

🚀

Multi-Channel Deploy

Widget, WhatsApp, Instagram, Messenger, email & custom domain

🛒

Store Integrations

Shopify, WooCommerce, Magento & OpenCart — AI shopping assistant in chat

⚡

AI Actions

Webhooks, Zapier triggers & automation workflows

📊

Analytics

Conversations, credits, agent performance & trends

Guided Wizard

🤖 AI Agent Builder

1

Create

Name, description & data sources

2

Knowledge

Upload files, URLs & Q&As

3

UI Config

Colors, avatar & welcome message

4

Personality

Tone, verbosity & system prompt

🎛 Configuration Options

Multiple LLM models (temperature, max tokens, top_p)
Embedding model & provider selection
Language & locale settings per agent
Follow-up & guess-response toggles
Show source citations option

📋 Templates & Use Cases

Instruction template library by category
Pre-built use-case agents (Support, Sales…)
Auto business context from knowledge base
Draft & publish workflow
Active / inactive status management
Retrieval-Augmented Generation

🧠 Knowledge Base & RAG

📄

File Sources

• PDF documents

• Word (DOCX) files

• Excel / spreadsheets

• Direct text paste

• Q&A CSV/Excel import

🌐

Web Sources

• Single URL scraping

• Batch URL import

• Auto website crawling

• Configurable crawl depth

• URL pattern filtering

🔗

Integrations

• Notion pages full sync

• Auto-crawl scheduling

• Recrawl & refresh sources

• Processing status tracking

• Error recovery logs

⚙️ RAG Pipeline — Qdrant Vector Database

📑
Chunking
1000 chars / 200 overlap
🔢
Embeddings
OpenAI text-embedding-3-small
🔍
Retrieval
Top-8 cosine similarity
🧹
Auto-cleanup
Vectors deleted with source
Omni-Channel Reach

🚀 Deployment Channels

💬

Chat Widget

Embeddable JS snippet for any website
Custom position, theme (light/dark) & colors
Custom CSS injection & live preview
CORS-enabled public endpoint
🖥

Help Page

ChatGPT-style standalone chat UI
Fully branded & embeddable
Full conversation history
Shareable direct URL
🌐

Custom Domain

Host chatbot on your own domain
DNS verification & SSL/TLS support
Domain status monitoring
Multiple domains per agent
📧

Email Integration

Dedicated inbox email address per agent
AI replies to inbound customer emails
Enable / disable per agent
Managed email verification & routing
Social & Messaging

📱 Messaging Integrations

📸

Instagram

Meta OAuth authentication

DM auto-responses

Enable / disable toggle

💬

WhatsApp

Meta Business API

Conversational AI replies

Message routing

📣

Messenger

Facebook integration

AI-powered replies

Disconnect capability

🔗 Third-Party Integrations

📓
Notion
Full workspace sync & page import
⚡
Zapier
Webhook automation triggers
🔧
API Webhooks
Custom HTTP integrations
🛒
eCommerce
Shopify, WooCommerce, Magento, OpenCart
E-Commerce AI

🛒 Store Integrations

Connect your store and turn every chat into a shopping assistant

🛍

Shopify

OAuth connect

• One-click OAuth install

• Product catalog sync

• Script tag auto-inject

• 6 AI shopping actions

🛒

WooCommerce

REST API

• WordPress REST API

• Live cart in widget

• Real-time sync webhook

• LiteSpeed compatible

🏪

Magento 2

API credentials

• Magento 2 API auth

• Product catalog sync

• Webhook secret signing

• 6 AI shopping actions

🛍

OpenCart

REST API

• OpenCart API token

• Product & order sync

• Widget snippet install

• AI shopping actions

🤖 AI Shopping Assistant — Available Actions

🔍 Product Search
Search catalog, show cards with images, prices & Add to Cart
📋 Order Status
Look up order status, tracking info & purchase history
🛒 View Cart
Display live cart contents, quantities & totals in chat
📂 Browse Collections
Navigate product categories to surface relevant items
👤 Update Profile
Let signed-in customers update name, email or phone
📍 Billing Address
Add or update billing addresses through chat
Real-Time AI Conversations

💬 Conversation Management

🗨

Chat Features

Multi-turn conversation support
AI responses via RAG + LLM pipeline
Source citation & attribution
Follow-up question handling
Streaming & typing indicators
📁

History & Tracking

Full conversation history log
Message role tracking (user/AI)
Topic tagging & categorisation
User feedback & message ratings
Credit usage per message
📋

Lead Capture

Configurable lead forms in chat
Custom fields (email, name, phone)
Enable / disable per agent
Auto-capture from conversations
Lead data export (CSV)
🔒

Security Controls

IP whitelist / blacklist controls
Rate limiting & abuse prevention
Input validation at all boundaries
Abuse report tracking
Request filtering rules
Workflow Automation

⚡ AI Actions & Automations

🔄 Action Lifecycle

🎯
Define
Create with JSON config
→
⚙
Trigger
Condition-based firing
→
🚀
Execute
HTTP / webhook / email
→
📊
Track
Execution history
⚡

Action Types

HTTP POST / GET webhooks
Email sending triggers
Data transformation flows
Third-party API calls
Zapier integration events
📈

Management

Enable / disable actions
Edit JSON configuration
Execution history & logs
Last execution timestamp
Execution status tracking
CRM Lite

👥 Contact & Lead Management

➕

Manual Entry

Add, edit & delete contacts with custom fields

🤖

Auto Capture

Automatically capture leads from live conversations

📤

Export

Bulk export contacts to CSV/Excel for CRM sync

📋

Contact Fields & Operations

Name, email, phone fields
Custom field definitions per agent
Search & filter contacts
Lead capture form configuration
Bulk contact operations
Contact timeline & history
Data-Driven Insights

📊 Analytics & Reporting

📈

Dashboard Analytics

Total conversation count
Message activity graphs (7-day rolling)
Per-agent usage breakdown
Daily & monthly usage trends
Message volume per agent
💳

Credit & Usage Tracking

Per-message credit consumption
Monthly usage aggregation logs
Organisation-level credit tracking
Remaining credits display
Credit reset date tracking
Real-time
Live conversation monitoring
Per-Agent
Granular performance metrics
Reports
Exportable usage summaries
Brand Identity

🎨 White Label & Branding

🏷

White Label Features

Custom brand name & logo URL
Custom support & privacy URLs
Custom terms of service URL
Remove "Powered by AIChatVault" badge
Complete CSS customisation per agent
🎨

UI Customisation

Widget primary colour picker
Agent avatar & display name
Welcome & fallback messages
Light / dark widget themes
Widget position configuration

White label & brand removal are plan-gated features — available on Business & Enterprise plans

Developer First

🔧 API & Developer Tools

🔑

API Key Management

Generate API keys per agent / org
Regenerate & invalidate old keys
Update key settings & permissions
Delete keys securely
Plan-based API access control
🌐

API Endpoints

Agent config endpoint (public/widget)
Chat message handling endpoint
Web scraping APIs
Webhook endpoints for integrations
Knowledge source management API
🤖

Business Context Service

Automatically generates system context from knowledge sources — analyses your business content and injects intelligent context into every agent prompt for more accurate, on-brand AI responses.

Multi-User Organisations

👤 Team Management

👑

Super Admin

Full platform access

🏢

Org Owner

Organisation admin

⚙

Admin

Org management

📊

Analyst

View + analytics

👥

Member Operations

Invite members by email with roles
Update & assign roles
Deactivate team members
Track & resend pending invitations
Per-plan team size limits
🔐

Profile & Account

User profile editing
Avatar / profile picture upload
Password & security management
Email verification flow
Account deletion capability
Flexible Monetisation

💳 Billing & Subscriptions

📦

Plan Structure

• Free — limited trial tier

• Public plans (monthly / yearly)

• Enterprise custom pricing

• Per-model minimum plan control

⚙

Plan Limits

• Max agents per plan

• Monthly message credits

• Max team members

• Training data size (MB)

• Max URLs per source

💰

Payment Gateways

• Stripe (global)

• Razorpay (India)

• Cashfree (India)

• Webhook-based sync

🔌

Add-ons & Overage

Extra message credit add-ons
Extra team member add-ons
Monthly / yearly add-on billing
Overage cost per 1k messages
Invoice PDF download
Upgrade / downgrade / cancel
Platform Administration

🛠 Admin & Content Management

🏠

Admin Dashboard

System-wide overview
User & organisation management
Revenue & payment tracking
System health monitoring
Manual enterprise billing
🤖

AI Models Registry

Register & manage LLM models
Set credits per message per model
Configure context window sizes
Model availability per plan
Sort order & activation control
📝

Instruction Templates

Pre-built system prompt library
Category-based organisation
Active / inactive status control
Create & edit templates
🔔

Notifications & Alerts

Email notification preferences
Alert configuration per event
Notification testing capability
System-level abuse monitoring
The Complete AI Platform

🌟 Why AI Chat Vault?

⚡

Minutes to Deploy

Upload your knowledge, configure your agent, embed the widget — live in under 10 minutes.

🧠

Your Data, Your AI

RAG-powered agents trained exclusively on your knowledge base — accurate, on-brand responses every time.

🛒

Built for E-Commerce

Native Shopify, WooCommerce, Magento & OpenCart integrations — let customers search products, track orders & manage carts in chat.

🌍

Reach Customers Anywhere

Website widget, WhatsApp, Instagram, Messenger, email — one agent, every channel.

Ready to transform your customer experience?

Start with a free plan — no credit card required.

Visit aichatvault.com →